top of page

Business tech trends to watch in 2025

As we wave goodbye to 2024 and brace for “I haven’t seen you since last year” jokes, let’s take a look at the technology that has brought science fiction into reality - Artificial Intelligence (AI). AI continues to redefine the business world, driving automation, insights, and efficiency. General-purpose AI is improving exponentially, but we’re also witnessing a shift to highly specialised tools tailored for specific industries. Let's explore the upcoming AI trends of 2025.


Laptop with IT service icons and robotic hand touching screen. Text: "We Offer IT Support Services." Contact details at the bottom.
Needs IT support ? Contact Us.

Everyone’s a Wordsmith with Generative AI

“AI will be the most transformative technology since electricity” – Eric Schmidt.

It turns out Schmidt was right, as generative AI has been adopted at a pace far quicker than technological revolutions of the past. Within just two years, generative AI achieved an adoption rate of 39.5%, compared to the internet and personal computers, which reached 20% adoption after three years. Considering there are people wandering the earth with no concept of a “pre-internet” world, this adoption rate is staggering.


What is Generative AI?

Generative AI, to put it simply, is a type of content mill that creates images, text, music, videos, and more. All you need to do is type a line or two of description and watch as AI creates content from thin air. Tools like ChatGPT, DALL·E, and their successors were powerful in 2024 and continue to evolve and improve. Using machine learning, this type of content will only grow in 2025, with more businesses turning to generative AI to create content on industry-specific topics with specialised knowledge.


The Benefits and Challenges of Generative AI

For smaller businesses, AI gives them access to what feels like a team of content creators. This means that business owners can focus on what they do best, running their business rather than googling “how to edit colours in Photoshop.” For enterprise businesses, AI can help start the creative process. Generative AI can create the structure for in-depth content or code whilst their flesh-and-bone co-worker adds that human touch.

Recruitment companies use generative AI to start writing optimal interview questions for their human co-workers to peruse and edit to their liking. As these AI tools become more advanced, reliance on them will continue to grow for creating content, designing prototypes, and even generating code.


Generative AI adoption is not without challenges, however, as energy-intensive training processes have raised concerns about sustainability. For example, global data centres could double their electricity usage by 2030, largely driven by generative AI workloads. As a result, companies are exploring innovative solutions like energy-efficient chips and carbon-neutral operations.


Microsoft Co-Pilot: Your AI-Powered Assistant

To give a brief overview, Microsoft Copilot gives every member of your team their own personal assistant. In 2024, Copilot was so effective in assisting professionals that 68% of users noticed an improvement in the quality of their work, showcasing its substantial impact on productivity and efficiency.


Here are specific ways Microsoft Copilot is revolutionising workflows:


  • Customer Service: Copilot enhances customer experiences by generating personalised responses and analysing sentiment in real time. It can draft detailed replies for enquiries, cutting response times and improving satisfaction rates.

  • Software Development: Developers benefit significantly from Co-Pilot’s ability to suggest code snippets, flag errors, and even generate entire functions based on prompts. This feature reduces debugging time and allows teams to focus more on innovation and less on repetitive tasks.

  • Data Analysis: For data-heavy roles, Co-Pilot simplifies tasks such as creating visualisations, summarising datasets, and generating reports. Analysts can focus on strategic insights rather than manual data manipulation.

  • Project Management: Co-Pilot assists managers by summarising meeting notes, creating task lists, and setting reminders, ensuring projects stay on track with minimal administrative overhead.


The Rise of Specialised AI

Whilst ChatGPT may be capturing headlines, specialised AI is working in the background and transforming multiple industries. These purpose-built systems solve specific challenges with precision, harnessing industry-specific data. Here are just a few examples:


  • AI in Retail: Specialised AI powers personalised recommendations, chatbots, and virtual assistants. Logistics and supply chain operations use AI to forecast demand, optimise shipping routes, and minimise delays.

  • AI in Education: AI platforms personalise learning experiences, automate marking, generate assessments, and provide virtual tutoring to students worldwide.


How Important is Cyber Security in 2025?

With advancements like AI, IoT, and cloud computing expanding, cyber threats also evolve. By 2025, cyber security innovation will be critical in ensuring resilience against increasingly sophisticated attacks.

  • Evolving Threats: Cyber criminals use AI to automate attacks, bypass security measures, and exploit vulnerabilities faster than ever.

  • AI and Machine Learning in Defence: AI-powered security tools detect anomalies in real time, identifying potential threats before they cause harm.

  • Zero Trust Architecture: This security model assumes threats can originate both outside and inside the network, requiring continuous verification.

  • Proactive Employee Training: Businesses invest in training programmes to educate staff on recognising phishing attempts and practising secure data handling.


Business VR & AR: An Immersive & Accessible Future

VR and AR are no longer confined to gaming. Companies are adopting AR/VR technology in 2025 for:

  • Training & Development: Simulating real-world scenarios for immersive employee training.

  • Customer Engagement: Allowing consumers to virtually "try on" clothes or preview furniture.

  • Accessibility: Offering solutions for individuals with disabilities.

  • Collaboration & Meetings: Enabling remote teams to collaborate in virtual spaces.


The Evolution of 5G in 2025

5G is transforming industries and enhancing connectivity. Key trends include:

  • Private 5G Networks: Providing businesses with dedicated, secure, high-performance connectivity.

  • Greener Mobile Infrastructure: Reducing power consumption through network slicing and solar-powered base stations.

  • Global Scaling: Supporting 1.2 billion 5G connections worldwide by 2025.


The Benefits and Challenges of IoT

The Internet of Things (IoT) is a driving force in optimising operations across industries. Challenges include managing cyber security risks and processing vast amounts of data efficiently.


Preparing for the Future with MaptecIT

All the different business tech trends of 2025 highlight one clear lesson: adaptability is essential. Businesses must stay informed, invest in the right tools, and build a culture of innovation to thrive in an ever-changing landscape.


MaptecIT can help guide you through the headache of keeping up with technology that changes daily. Whether it’s embracing AI, fortifying cyber security, or understanding the latest innovations in 5G, VR, and IoT, our team is here to assist. The opportunities in 2025 are vast, and the time to act is now.

Comments


Contact Us

Thanks for submitting!

Office: 18 Roneo Corner, Hornchurch, RM12 4TN

  • Facebook
  • LinkedIn
  • Youtube
  • Instagram
  • X

Contact Us: 020 8075 1400

© 2024 by MAPTEC IT - MAPTEC Limited.

bottom of page